Price Confirmations and Binding Agreement
Once you have placed an order to buy with
GetSilver and received a confirmation e-mail, you have entered into a binding agreement.
Should you wish to sell silver to us we will agree on a purchasing price on a case by case basis.
Payment Options
Payment to
GetSilver must be provided using either:
- Cash on delivery in SGD
- GIRO or wire transfer (recommended). Delivery will be done upon receipt of payment.
Payment Instructions
GetSilver reserves the right to cancel orders. We reserve the right to refuse or cancel any order deemed of significant risk to GetSilver regardless of payment method and price confirmation.
Cancellation of Orders
Once we have issued a confirmation number, all prices are locked-in. It is not our intention to enter into buying or selling transactions, accepting the risks involved only to have them cancelled. However, we realize rare situations happen where orders need to be cancelled. Should you elect to cancel or offset your order,
all cancellations are subject to a 45.00 SGD cancellation fee.
GetSilver reserves the right to refuse an order when the confirmed price is incorrect, due to computer-related problems, pricing error, incorrect item descriptions or sudden movements in the precious metals market. Furthermore, we reserve the right to refuse or cancel any order deemed questionable, suspicious or of significant risk to
GetSilver regardless of payment method and price confirmation.
Once you have placed an order with
GetSilver, you have entered into a binding agreement.
Delivery of your Items
Precious metals such as silver bullion are in the restricted/prohibited list of items that cannot be mailed by the Singapore Postal System, Singapore Post.
We offer the option to have a
GetSilver representative meet you directly to deliver your items in Singapore only(any MRT stations islandwide).
Return Policy
We guarantee your satisfaction at
GetSilver. We provide all our customers with a refund, return or exchange policy on everything we sell including all bullion and certified coins. This right is to three (3) days from the date on which the customer receives their items and notifies us, provided they are kept in their original packaging. On returning bullion related items, the customer may (at
GetSilver discretion) be required to pay for any market loss on their returns. Any market gain on refunds shall remain the property of
GetSilver.
We want our customers to be pleased with their purchases. If for any reason you have a problem, please feel free email us and we will try our best to resolve the problem. We will always do our best to accommodate you.
Investment Risks
All investments involve risk - coins and bullion are no exception. The value of a bullion coin (eg: Maple Leaf or American Eagle) is affected by many economic factors, including the current market price of bullion, the perceived scarcity of the coins and other factors. Some of these factors include the quality and current demand and general market sentiment.
Therefore, because both bullion and coins can go down as well as up in value, investing in them may not be suitable for everyone. Since all investments, including bullion and coins, can decline in value, you should understand them well, and have adequate cash reserves and disposable income before considering a bullion or coin investment.
